ComputeGuy is an Ontario company. We sell virtual private servers in 51 cities across 6 regions, ordered online and provisioned in minutes, and that is the whole business.
What you get
Every server is a KVM virtual machine with its own reserved CPU, memory and SSD storage, root access over SSH from the first minute, and your choice of Linux distribution installed at order time. If you lock yourself out, there is a browser console in the portal. Plans are either metered, with a traffic allowance each month, or unmetered, with no cap; the location page for each city lists exactly which plans can be ordered there today, with the price.
How support works
Support is a ticket from the portal, answered by email. Say what is wrong and what you have tried, and the reply says what to do.